Orders take 1-3 business days to process before shipping. All shipping costs are calculated based on each item's destination and dimensions. Once you place your order, you will receive an order confirmation to the e-mail address you provided at checkout. Once your order has shipped, you will receive an e-mail with a confirmation of shipment + tracking info. All customers are responsible for providing the correct shipping and billing information at checkout. No returns.
Terms of Service
This website is operated by beyondheryears ("Hanna Yocute"). Throughout the site, the terms "we", "us" and "our" refer to beyondheryears. beyondheryears offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms + Conditions," "Terms of Service"). These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. A breach or violation of any of the Terms will result in an immediate termination of your Services.
PRODUCTS OR SERVICES + RETURN POLICY
All vintage items on sale are final sale and each piece is one of one, without exception unless otherwise stated. Items are not eligible for return, refund, cancellation or exchange (unless there is an error in processing an order on our end). All our items are preloved vintage items. Our pieces may have slight signs of wear due to its age. Some examples of minor flaws include, but are not limited to; pilling, markings, discolorations, loose threading, missing original buttons etc. We do our best to disclose any major imperfections that can be seen from the outside of the piece in the description of each item, but we may overlook slight imperfections.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We do not warrant that the quality of any products, services, information or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
We do have extremely strict quality standards and are committed to selling the highest-quality vintage clothing possible. Items that effect wearability are not generally considered. Unless an item is so incredibly unique, we may make an exception while providing a complete description of wear and tear marks. Please purchase with an open mind to embrace the beauty of such vintage items that seek to be loved way beyond their trending years.
All of our pieces are always cleaned before being sent off to you.
beyondheryears is not responsible for any problems that may occur during shipment. If the package comes back to us (unclaimed/incorrect address, etc) the customer must pay the shipping fee again.
beyondheryears values up-cycling, gifting, donating or re-selling your piece(s). Please extend the life-cycle of the piece(s) you purchase from us and we love hearing about it when you do by tagging us on Instagram @beyondheryears.co
ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
MODIFICATIONS TO THE PRODUCT/SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part of content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Product or Service.
ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains unintentional typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service, website or on any related socials is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service, website or socials, should be taken to indicate that all information in the Service or on any related socials has been modified or updated.
USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example "sell with us" submissions) or without a request from us you send creative ideas, suggestions, proposals, media kits, plans or any other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (a) to maintain any comments in confidence; (b) to pay compensation for any comments; or (c) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Certain content, products and services available via our Service, especially and specifically "hercoolLAB" may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party website or socials. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
CHANGES TO TERMS OF SERVICE + WEBSITE CONTENT
Any new features or tools which are added to the current store shall also be subject to the Terms + Conditions. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. We further reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only.
Can I place an order from outside the U.S.?
Currently, we ship orders to all 50 U.S. states. Keep an eye out as we hope to open up to more countries in the future through our website. We do offer limited international shipping to certain countries. Though, this must be arranged through messaging us on our IG page @beyondheryears.co and payments are generally made through PayPal.
How much does shipping cost?
We use Real Time Shipping Calculation with USPS, meaning the USPS calculator provides approximate, dynamically-calculated shipping rates based on the weight and dimensions of the order, and on the shipping cost to and from addresses. Most small weight packages cost approx. $4.50 and single items weighing approx. 2lb. cost between $7.00-8.50.
How are your vintage items priced?
When pricing our vintage inventory we consider several factors: vintage era of the item, rarity, uniqueness of design, fabric type, and condition for its age. Generally, items priced higher are one-of-one rare pieces that are in excellent condition and made from fabrics such as cotton, silk or linen. We also factor in how much it cost us to source our inventory and we look at other competitors in our market sphere to price our items at a reasonable price for you.
There is a problem with my order, what should I do?
Reach out to us at firstname.lastname@example.org with your order number and we'll help you figure it out!
How are measurements taken?
Measurements are taken flat. Length - from neckline to bottom of garment. Sleeve length - from armpit to end of sleeve. Pit to pit - flat across chest area.
Can I modify or cancel my order after it's been placed?
Our team is very small and works quickly to process orders in a timely manner. Cancellations are not allowed, modifications are not guaranteed and not encouraged. Please make sure your order is correct and complete at checkout.
How do I take care of my vintage treasures?
You can take care of your vintage treasures at home in a sustainable way. Wash as needed - only washing your garments when they need it will conserve their lifetime and save water. Hand wash in cold water - heat can break down fibers and potentially fade and/or shrink your garments. Air-dry your garments - air drying is a great alternative to not expose garments to harsh heat. Air dry your garments outdoors on a clothesline, or indoors on a clothing rack.
I would love to collaborate through hercoolLAB and sell my product on your site, how do I make that possible?
That's so awesome! We love women who are creative, entrepreneurial and have a product to share with our community. You can contact us at email@example.com. Please send us a brief proposal outlining the collaboration you would like us to host, how you identify with our community as well as pitch us your amazing product. Media kit is not required, but appreciated. Please write "hercoolLAB applicant" on the subject line following your brand name.
Who should I contact about interviewing or learning more about your brand?
Is beyondheryears hiring?
We are currently a one person hand-curated online vintage shop + online marketplace for other female creatives, but we are seeking to grow into an in-house story-telling + creative content platform. We do not yet have opportunities to sustain part/full-time employees. However, if you see yourself being a part of the growth of beyond her years and identify strongly with our mission statement, we encourage you to apply for an internship which may lead to a part/full-time opportunity as funds become available. All interns will be paid a small flat project-based rate which is subject to change based on the magnitude of the project + skill required. We are always looking for very creative people, specifically people who excel in media + film production, photography, modeling, story-telling, editing, graphic design, writing, social media, etc. If you are qualified and interested, send a cover letter and resume to firstname.lastname@example.org. Please write "internship applicant" on the subject line following your name.